AccScience Publishing / IJPS / Volume 9 / Issue 2 / DOI: 10.36922/ijps.442
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Sustainable socioeconomic development service for suburban population: A case study in East Malaysia

Boo Ho Voon1* Phang Ing2 Corina Joseph3 Abang Azlan Mohamad4 Vloreen Nity Mathew1 Kelvin Tee Yong Goh5
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1 Faculty of Business and Management, Universiti Teknologi MARA, Sarawak, Malaysia
2 Faculty of Business, Economics and Accountancy, Universiti Malaysia Sabah, Kota Kinabalu, Malaysia
3 Faculty of Accountancy, Universiti Teknologi MARA, Sarawak, Malaysia
4 Faculty of Economics and Business, Universiti Malaysia Sarawak (UNIMAS), Kota Samarahan, Sarawak, Malaysia
5 Faculty of Quantitative Science and Mathematics, Universiti Teknologi MARA, Sarawak, Malaysia
IJPS 2023, 9(2), 75–83;
Submitted: 10 January 2023 | Accepted: 2 May 2023 | Published: 22 May 2023
© 2023 by the Author(s). This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution -Noncommercial 4.0 International License (CC-by the license) ( )

Sustainable socioeconomic development service dimensions, determining the suburban residents’ satisfaction from the residents’ perspectives, have yet to be contextually identified for more effective policies and strategies to benefit the targeted households. This case-based empirical research paper aims to examine the relevant sustainable suburban socioeconomic service dimensions from the residents’ perspectives. Interviews and questionnaire survey data were employed to identify the numerous dimensions and items in relevance. Batu Kawa suburban in Kuching (Sarawak, Borneo), Malaysia, was chosen based on its exemplary socioeconomic development and multi-ethnicity. The survey involved 283 respondents. The findings reveal that there were ten dimensions for the sustainable socioeconomic development service dimensions. The findings also indicate that the residents were generally satisfied, but there is still room for further improvement, especially in terms of public transport system, road traffic, safety and security, sport facilities, pollution, and job opportunities. The results suggested that there were differences between two geographical areas separated by the Sarawak River.

Socioeconomic development service
SDG Borneo Research Grant

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Conflict of interest
The authors declare that there is no conflicts or competing interests with any institutes, organizations, or agencies that might influence the integrity of results or objective interpretation of their submitted works.
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