AccScience Publishing / JCI / Online First / DOI: 10.36922/JCI025400032
REVIEW ARTICLE

An implementation and evaluation study of digital health solutions at the International Hospital of Colombia

Víctor Raúl Castillo Mantilla1*
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1 Fundación Cardiovascular de Colombia, Hospital Internacional de Colombia, Bucaramanga, Santander, Colombia
Received: 30 September 2025 | Revised: 27 March 2026 | Accepted: 14 April 2026 | Published online: 22 May 2026
© 2026 by the Author(s). This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution -Noncommercial 4.0 International License (CC-by the license) ( https://creativecommons.org/licenses/by-nc/4.0/ )
Abstract

Digital transformation in Latin America’s health sector is now essential to improve quality, efficiency, and access in historically fragmented systems. This review presents the experience of International Hospital of Colombia (Hospital Internacional de Colombia [HIC]) as a case study of multidisciplinary digital transformation in a middle-income country. It summarizes HIC’s long-term digital strategy, including the implementation of proprietary solutions supporting its in-house electronic health record, structured clinical documentation, and interoperable systems integrating robotics and voice assistants across surgical and clinical environments. The article examines the use of artificial intelligence to enhance patient safety, clinical decision-making, and operational efficiency, and analyzes regulatory, cultural, economic, and technical barriers to adoption, along with strategies to address them. Reported outcomes include improvements in patient safety, workflow efficiency, international visibility, and patient experience. The case highlights the importance of leadership commitment, multidisciplinary collaboration, internal capacity building, and phased implementation, and offers transferable lessons for healthcare institutions in Latin America and other Global South settings seeking to align digital innovation with clinical excellence to support sustainable, patient-centered health system transformation.

Keywords
Digital health
Health system transformation
Electronic health record
Artificial intelligence
Hospital automation
Interoperability
Latin America
Patient safety
Funding
This work did not receive any specific grant from funding agencies in the public, commercial, or not-for-profit sectors.
Conflict of interest
The author declares no conflicts of interest related to this work.
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Journal of Clinical Informatics, Published by AccScience Publishing